Frequently Asked Questions
How do I register a camper? Camper registration can be accessed online by visiting www.winshapecamps.org and selecting "Sign In" from the main menu. New campers will need to create a WinShape Account by clicking Register on the login page. For returning campers, insert your e-mail address and password on the login page. Follow the process to select a new week for your camper, pay your deposit, and update your camper’s information. Upon our receipt of the non-refundable/non-transferrable deposit and completion of registration, you will receive an e-mail of confirmation. During camp, may I contact my camper by phone or visit my camper? No. Campers are not allowed to make or receive telephone calls, and there is no visitation for parents, relatives, or friends. Experience has taught us that this can be very disruptive to the camper’s settling into camp. You will, however have the option to send one-way emails, through CampGrams, to your camper while he is at camp. Email messages are printed and delivered to your camper along with other care packages and “snail mail”. If there is an emergency and you need to speak to camp personnel, please contact our office and we will get a message to the appropriate person. Please allow ample time for camp staff to assess the situation and get back to you. What is the cancellation/refund policy? The deposit is non-refundable and non-transferrable unless your child’s application to participate in camp is declined by WinShape Camps due to space limitations or other reasons. If your child is accepted and you cancel your child’s registration:
More than 30 days before the registered week, you will receive a full refund (excluding the deposit).
Less than 30 days but more than 8 days before the registered week, you will be refunded one-half the paid balance (excluding the deposit).
Less than 7 days before the registered week, you will receive no refund.
The deposit and payments are not transferable. No refund will be granted for a camper sent home during camp for misbehavior, homesickness, or other reasons beyond the camp’s control. Since camp weeks cannot be filled mid-week, no prorated fee is available for late arrival or early departure. Our refund policy is strictly enforced. Can I drop my camper off late or pick them up early? No. Campers are not permitted to be dropped off later than the designated Check In times or permitted to leave camp during the session (vacations, practices, competitions, and other events are not exempt from this policy), except in the case of a family, medical, or other emergency and with approval of the Director. Please keep this in mind as you select a week. Will my camper need any spending money? No. Campers will not need to purchase any items while at camp. We provide snacks for campers throughout the session at no additional cost. The camp store is open on Spectacular Starting Sunday and Chick-fil-A Friday Family Fun Day for parents to purchase other camp items. What is the counselor/camper ratio? We have an excellent counselor/camper ratio of one counselor to every 4 to 6 campers, allowing each camper to have adequate individual attention from the staff. How are the campers housed and placed in cabins? Boys are housed in air-conditioned log cabins. Campers are divided into groups (Packs) by grade and are housed according to their tribe. Counselors live in the cabins with their assigned campers. Packs are divided as follows: Completed grades 1-2 (Bronco), completed grades 3-4 (Raptor), completed grades 5-6 (Timber), completed grades 7-8 (Puma), completed grades 9-10 (Grizzly) completed grades 10-11 (Elk – Adventure program). May I make a roommate request? Part of the positive experience your camper will encounter at WinShape Camps is the opportunity to meet new friends. Therefore, WinShape Camps encourages you to not specify a certain camper to share your child's cabin as it may hinder his chance to grow in new relationship-building skills. You may, however, request one cabin mate per camper. (Submitting a request for more than one cabin mate will result in no request being granted.) We will try to honor requests if campers are in the same grade, or adjacent grades, Pack, Village, Club, Squad, or Legacy. Again, a cabin mate request must be for one specific camper, not a group of campers. Also, a cabin mate request must be mutual before it will be considered. With this in mind, please contact your child's desired cabin mate prior to listing his name in this section to ensure that he has also selected your camper via a cabin mate request. A non-mutual request will result in the request not being granted. In order to most efficiently honor cabin mate requests, the cabin mate request deadline is April 1st . After April 1st, no changes may be made to any cabin mate request. Must my camper have a physical? Yes, you will receive an invite from CampDoc to fill out all of your medical forms. We can accept a standard physical form, or you can download the physical form online. The physical must be filled out and signed by you and your doctor or nurse practitioner.
*The physical must contain your camper's vitals, clearance for activity, and the doctor's signature.
*Registered campers Health Profile are due by May 1st. Any campers with incomplete Health Profiles after May 1st will be moved to the waitlist and their spot offered to another camper. As a reminder, Health Profiles must be submitted by May 1, so that each camper Health Profile can go through a two-step review process—part of the next-level care our Healthcare Team provides for every camper. What is your policy on behavioral problems? Parents will be contacted if there is a continuous problem of non-participation in the program, bullying, stealing, telling off-color stories or using inappropriate language, or any other behavior that detracts from the Christian and wholesome environment the camp wishes to provide. Profanity is prohibited. The use of alcohol, non-prescription drugs, tobacco, e-cigarettes/vaping in any form is not permitted by campers or staff. Violent, threatening, dishonest, dangerous, negative, or otherwise unsatisfactory behavior on the part of the camper could lead to his dismissal from camp. Our Honor Code, which we ask all staff and campers to abide by, is “Because I want to honor God, I will: be honest, be positive, and show respect to other campers, staff, and property.” What is the Adventure Program? The Adventure Program (Elk Pack) is offered at our Mount Berry Campus to campers who like to spend most of their time outdoors and have completed 10th or 11th grade. These campers are out of camp the majority of the session, except for the middle weekend and the last few days of the session. The Elk Adventure Program is offered all four Sessions. Campers can look forward to participating in fun and rigorous outdoor activities, such as backpacking, whitewater rafting, canoeing, rock climbing, repelling, and camping. Campers will sleep in tents, cook over a campfire, filter their own water, and will not have access to restrooms/showers while on the trails. If they prefer, campers have the option to bring a hammock to sleep in. Campers interested in this program should be in good health and have the ability to participate in these physically demanding activities. While offsite, campers will carry a backpack between 35 to 45 pounds while hiking up to 2 miles daily. The weight range of the backpack will depend on what each camper packs and a portion of group supplies that each camper will help carry such as food and general camping supplies. Additionally, the Elk Pack will canoe for 5 miles one day and for 13 miles another day. WinShape Camps has the right to decline a camper for the Adventure Program if they are unable to meet the physical requirements associated with this program. However, campers of this age group could register for the Grizzly Pack at Mount Berry.
